Meet some of our talented carers
Carer, home care assistant, chaperone; whatever you want to call us, our carers are real people, with stories, interests, plans and histories.
With us, there’s no stranger syndrome. At Custos Care, we pride ourselves on knowing one another. Our carers regularly meet for meals, advice sharing, and wellness treatments. If one of us were to cover the other, odds are, we’d know each other.
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Carer, Photographer
Fiona lives in Ladbroke Grove, London and works as a freelance photographer and story teller.
Her work has taken her to all kinds of interesting places such as the World Masters Athletics Championships in Puerto Rico (a celebration of competitive athletes over the age of 70...), backstage at The Palace of Westminster for an MPs christening and has been celebrated on the red carpet in Cannes at the Sony World Photography Awards.
Before graduating with a masters in photojournalism, she worked in classical music (artist management, Channel Four Television commissioning) and currently sings with The St Paul's Cathedral Chorus and The Royal Choral Society. She might also be spotted on the screen from time to time as a supporting actor in The Crown and other major feature films.
As well as a great love of music and the arts, her wide ranging interests include swimming (year round in the Serpentine Lake in Hyde Park); gardening and nature; cooking (loves to cook for others); family history and dogs (doesn't have one of her own yet).
She has handled all manner of care from light companionship to palliative care; has bundles of common sense, a healthy curiosity and enthusiasm for life!
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Carer, Artist, Mother
An artist and mother of one living in Shepherds Bush. Aleksandra came into care having been a chaperone to school children for 6 years prior. She found that there were a lot of transferable skills on top of the skills she picked up while being a carer for her mother.
Aleksandra has now worked with Custos Care for almost two years and has worked with a number of clients with different needs. Aleksandra is calm, considerate and keen to help in any way she can
Prior to all of this, Aleksandra had trained in the arts having attained a degree in Sculpture from the Camberwell College of Art. In her free time she enjoys gardening, reading, hiking, and cooking.
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Carer, Avid Traveller, Culturally Engaged
Tiffiny is a compassionate carer with a deep appreciation for people and their stories.
Having lived in Canada, the United States, Paris, and Sierra Leone, she has called London home for the past 15 years.
Currently living in Wimbledon, Tiffiny is a mother of two and brings empathy and patience to every aspect of her care. She has a refined appreciation for the arts and enjoys visiting museums, attending the theatre, and watching classic film. She also finds joy in cooking, watching tennis, taking slow walks in nature, and discovering benches that offer beautiful views.
Tiffiny's warmth and genuine curiosity make her not only a skilled caregiver, but also a thoughtful and trusted companion.
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Carer, Makeup Artist
Faye is a 38 year old woman living in Earls Court having grown up in Kew Gardens. Faye has worked in the fashion and beauty industry. Since then, she has studied a BSc in psychology and MSc in global mental health at Kings College London. Faye's other interests include literature, philosophy, the arts and cooking. She particularly enjoys hiking, outdoor swimming and camping trips.
Faye's interest in care work began when she undertook end of life care for her terminally ill Father. Faye has been with with us for over three months now and has been nothing short of a delight with our clients.
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Carer, Fashionista
Katharine is a very sweet thirty year-old Christian woman, living in Putney. She studied Fashion Styling and Production at the London College of Fashion, graduating in 2020. Alongside fashion work and creative writing, she loves music, history, biology, and when time affords - skiing.
She is also a competent cook. For the past year and half Katharine has been working as a carer for a variety of clients, and has handled pad changing, washing, and all manner of other personal care duties.
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Carer, Counsellor
Silvia Tozzato is a compassionate and dedicated care professional based in Wandsworth. Originally from Italy, Silvia moved to London ten years ago and has since built a rewarding career in the childcare and care sectors. Her journey began in IT as a customer care agent, but her passion for helping others truly flourished when she transitioned into childcare and later became a befriender for a 98-year-old lady.
Silvia holds a degree in Psychology (Child Development) from London South Bank University and is currently training to become a Counsellor, further deepening her understanding of emotional wellbeing and mental health. She has completed the Care Certificate and Custos Care’s in-house training, and holds a valid Enhanced DBS and insurance for care work.
Known for her empathetic and reliable nature, Silvia brings a wealth of interpersonal skills to her role. Her interests outside of work include reading, walking, theatre, art, cinema, and travel. She particularly enjoys singing, yoga, and meditation, all of which enrich her calming and mindful approach to care.
Silvia’s blend of academic background, hands-on experience, and natural warmth makes her a valued support to those she cares for.
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Carer, Actor
Luke is an actor based in London. He grew up in Barcelona to British parents, making him fluent in Spanish, Catalan and English. Luke moved to the UK to study International Relations and Politics with French at Cardiff University, and after graduating worked at the university's Widening Participation team for a further three years. He then retrained as an actor at the Royal Welsh College of Music and Drama, before moving to London.
Luke loves cooking, going on long walks and trips to the cinema and the theatre. He also enjoys writing and has recently been making his own short films.
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Carer, Business woman
Charlie joins Custos Care after taking a sabbatical from the e-commerce fashion industry and dedicating time to care for their grandparents, a parent, and a partner as well as volunteering in her community. Now settled between a houseboat in Chelsea and Hay-on-Wye, she maintains her strength through yoga, walking her trusty companion Rueban, swimming in the serpentine and River Wye.
Charlie Enjoys spending time in nature, horse riding, and cooking for friends. She fuels her creativity with regular travel, art exhibitions and photography.
A patron of the Hay Literary Festival, Charlie's boundless curiosity drives them to spend their spare time reading across a variety of subjects and hosting book clubs.
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Carer, Historian, Educator
Tatevik’s background spans history, archaeology, and education, having lived and worked in Armenia before moving into private caregiving. In 2013, she relocated to London to live with her best friend, a 93-year-old cardiologist, whom she cared for over seven years.
She remained by his side as he spent his final three years bedridden, ensuring he was comfortable and supported until his passing at the age of 99.
Following this meaningful experience, Tatevik found her place at Custos Care in 2021, where she continues her work with compassion and dedication - something she describes as a true pleasure.
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Carer, Musician
Poplar is a 63 year old man living in South Kensington. He was brought up in the English countryside, where he learned to cook, clean, garden, and care for pets from an early age. He trained at music college and is passionate about music, art, theatre, and engaging with people.
Poplar worked for many years as a steward at Shakespeare’s Globe Theatre and also has experience in catering. Poplar has plenty of experience in care and has been working with our clients for almost a year now. He also cared for his wife for five years until her passing in 2020. He is a kind, educated and up for anything and we are very lucky to have him on our team.
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Carer, Father, Sailor
John is a 65-year-old carer living in Wandsworth. He has extensive experience supporting a wide range of clients and was awarded Custos Care’s Carer of the Year in 2025 in recognition of his outstanding work.
Earlier in his career, John organised international sailing events and even owned his own sailing boats, living in several countries and teaching sailing along the way. He is a keen rower and cricketer, enjoys playing golf, and is a devoted dog owner. John speaks conversational Italian and German, with some knowledge of French. Fit, active, and highly flexible with shifts, he owns a car and also cycles regularly around London.
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Carer, Mediator, Volunteer
Margaret is a professional independent mediator and researcher with a background
in disability rights and equalities. She is an accredited elder mediator, and in her mediation work she helps resolve disputes that individuals have with companies, public agencies, neighbours, and others.
She is also a keen attender of art exhibitions and has been a volunteer Welcoming Ambassador at the Victoria & Albert Museum for 12 years. Her care and support experience includes being an NHS Responder during Covid and informal roles as a befriender and an advocate for older people in her community. She enjoys travel, the arts, books, plants, and people. She lives in Fulham with her husband, a travel writer, and their cat, and she has a grown-up daughter. Margaret has now been assisting our clients for over two years, and has always received the warmest feedback.
What our clients say
“I cannot recommend
Custos Care enough, they are a game-changer”
J. Hirsch, Hirsch London
"Thank you again for sending me such delightful helpers. In their different ways they have both made a difference to my life. The coincidences of us knowing people, sharing so many cultural and intellectual interests, as well as the emotional experiences of life, has been extraordinary."
Wendy S-H
"I think having a Custos carer has really enhanced my father’s life with his regular Saturday morning trips to the market and really enjoys his carers company. Its also it's a big peace of mind knowing there is someone there in an emergency."
Sof
“In my mother’s last week, our carer was a huge solace to us all, caring, and vigilant; he always lightened the mood, and found solutions to the various stresses and difficulties. The whole episode went as smoothly, and as lovingly, as I believe was possible. My mother could not have wished for a more compassionate end."
Custos client
Hear their stories
Meet Lord Kenneth Baker
Kenneth and his family were concerned that their weekly shop was a lot to be carrying back home safely by himself. Our founder Will has since become Kenneth's 'personal squire', and has visited him each Saturday to attend the market.
Meet Barbara
Barbara realised she needed a little extra help carrying her shopping. More than just practical support, she was looking for carers who could offer meaningful conversation, companionship, and shared experiences.